Today was one of those days that’s perfect for shutting down early, wasn’t it? Eveybody else has, so you won’t be getting anybody on the phone that you might need to connect with. Your email is likely to be met with an autoresponder message letting you know that you contact is out of the office […]

Presdient Gerald Ford, 38th President of the U.S., has died at 93.
He will probably be best remembered for leading the nation through a much-needed period of healing — something we could use again along about now.
R.I.P., Mr. Ford.
Technorati Tags: Gerald Ford, Richard Nixon, Watergate
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Nice rant by Chris Carfi about worshipping those false gods of gadgets and gizmos over the customer perspective last week. He makes a number of good points but here’s the bit that caught my eye.
He quotes Inc.’s Alex Salkever as follows: “Now, for the first time, smaller businesses can afford to send automated phone messages […]

Welcome to the last week of 2006.
As one might have expected at this time of year, there isn’t much happening. James Brown kicked the bucket (RIP), which won’t mean as much to you as it does to me if you’re much under the age of thirty.
The Washington Post is reporting that incoming Congressional Democrats plan […]

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